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All you need to know
The privacy of all our offline and online customers is extremely important to us. We are committed to protecting your privacy. No personal information is sold, traded or given to any other company or party outside ProtectaPet® Ltd. We will only use the information that we collect about you lawfully (in accordance with the GDPR). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at firstname.lastname@example.org. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a 'cookie' which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us via email at email@example.com, by phone on 0800 999 4008 or by post at: Protectapet Ltd, Unit 1, Canal Lane, Tunstall, Stoke-on-Trent, ST6 4PA.
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