All you need to know
Important Information
At ProtectaPet®, we take your privacy seriously and are committed to protecting your personal information.
We collect and use personal data to process orders, provide customer support, respond to enquiries, improve our products and services, and operate our business effectively. We only process personal information where we have a lawful basis to do so and in accordance with UK data protection laws.
We do not sell your personal information.
Your information may be shared with trusted third-party service providers who help us operate our business, including payment processors, delivery companies, website and IT providers, marketing platforms, analytics providers, and artificial intelligence (AI) tools used to support customer service, administration and business operations. Appropriate safeguards are in place to protect your data.
We take reasonable technical and organisational measures to keep your information secure and only retain personal data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
We may occasionally send information about ProtectaPet products, services, news and offers where you have purchased from us, requested a quotation, made an enquiry, or otherwise interacted with us. Every marketing email contains an unsubscribe link, and you may opt out at any time.
Our website uses cookies and similar technologies to improve functionality, analyse website usage and enhance your experience. You can manage cookie preferences through your browser settings.
You have rights regarding your personal data, including the right to access, correct or request deletion of the information we hold about you.
If you have any questions about privacy or how we use your personal information, please contact us:
ProtectaPet Ltd
Lola House
Turner Crescent
Chesterton
Staffordshire
ST5 7JZ
Email: [email protected]
Telephone: 0800 999 4008
For full details about how we collect, use and protect your personal information, please read our Privacy Policy.
